Frequently Asked Questions & Common Concerns


I miss those funny messages! Where did they go? Please bring them back!

The messages are still there, but the new Google-based campus map generally loads quickly enough that you might not see them. Sorry, we miss seeing those messages, too—chalk it up to a modern sacrifice in the name of speed.

Example funny message

The buildings, labels, and street names are too small!

Try enlarging (zooming) the map, by either:
  • double-clicking on the map
  • using your mouse's scrollwheel, if applicable
  • using the zoom controls in the map's upper left
Screenshot of zoom controls.

How do I link to, share, or bookmark the map?

Click the Share link in the upper right corner of the map, which will reveal a URL that you can bookmark or share.

Screenshot of Share link

Is there a quick way to show a specific building?

How do I print the map?

Click the Print link in the upper right corner of the map, which reveals a printer-optimized version of the map.

Screenshot of Print link

Where are the building addresses and floorplans?

Once a location is selected, expand the balloon by clicking the "additional details" link to reveal a larger image and addresses.

Screenshot of additional details link

Unfortunately, building floorplans are not available at the moment.

Can I browse for buildings and landmarks? I don't know what to search for!

Sorry, not yet.

Clicking on the map adds purple markers—but how do I remove them?

To remove the purple markers, either right-click on them (also control-click on an Apple Macintosh) or click the "Remove" link in the corresponding entry of the results pane.

Screenshot of Remove marker link

How do I save an image of the map (to incorporate into my document)?

Sorry, this isn't possible yet. For now, we recommend taking a screenshot or printing the map.

Why isn't my MIT lab or department listed (correctly) on the map?

The MIT Campus Map team not only appreciates but relies on your help to keep the map up-to-date! If your lab or department is incorrectly listed, please send us a note.

The map doesn't work well on my mobile phone!

The map is not yet designed for mobile devices—but the good news is that MIT's Mobile Web offers a mobile-friendly campus map.

The map doesn't work in my browser!

The map supports Mozilla Firefox 3+, Apple Safari 4+, Google Chrome (Beta), and Microsoft Internet Explorer 7+. (Sorry, no promises for Internet Explorer 6.)

If you are using a supported browser and experiencing trouble, please let us know.

Google Street View is too small!

You can expand the Street View window to full screen by clicking on the upper-right box:

Screenshot of Street View full-screen control

Wouldn't it be cool if the map incorporated ...?

Yes! We're a small team, but we're excited about the possibilities and working to develop new features. If you have a request, please send us a note!

I miss the old map—please bring it back!

Sorry, the wonderful, former map came of age and is now in blissful retirement. We did try to gently lure it back to work, but it simply wasn't interested.

We are committed to developing and maintaining the Google-based campus map. While a few features from the old map are no longer (or not yet) available—potential inconveniences for which we apologize—the new map offers a more flexible, usable, and modern platform under which to pursue new features.

We hope that by incorporating the popular Google Maps, visitors will find the MIT Campus Map already familiar. Still, we recognize that any change, such as a major campus map upgrade, may cause you inconveniences. So we sincerely invite you to help us improve the map by sending us feedback.

I still have questions—how do I get in touch with you guys?

Please write to us at campus-map@mit.edu.

The MIT Campus Map team would like to thank you for your feedback. Since launch, we have considered and incorporated many of your excellent suggestions to improve the accuracy and quality of the map.

We would be delighted to hear your comments and suggestions. Please contact us at:
campus-map@mit.edu


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